How do we contribute from testing to have clients more satisfied? How does the concept of testing change when we have to test the experiences of our users? How do we measure customer satisfaction? Let's talk about all this topics.
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Frequently asked questions
How does testing contribute to customer satisfaction?
By testing not only features but also users' experiences. That's what we talk about in this talk.
What other topics do I cover?
How the concept of testing changes when testing experiences, and how we measure customer satisfaction.
Keep reading: Accessible software is not just for people with disabilities and Game testing. If you want to go deeper, I recommend the course Exploratory Testing to streamline your testing efforts..